Returns & Exchanges

We want you to love your new gear as much as your favorite crochet creations, so we offer a 30-day window for returns and exchanges on all unworn fashion items. Please ensure all original tags are attached and the items are in their original packaging to be eligible for a full refund.

Return Process

• 1.
  Start Your Return

  Visit our online return portal and enter your order number and zip code to locate your purchase.

• 2.
  Print Your Label

  Select the items you wish to return or exchange and print the prepaid shipping label provided by our system.

• 3.
  Pack Your Items

  Securely place your unworn items in their original packaging and tape the prepaid shipping label to the outside of the box.

• 4.
  Drop Off and Track

  Take your package to the nearest authorized carrier location and keep your tracking number handy until your refund is processed.